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LLM API Provider Performance KPIs 101: TTFT, Throughput & End-to-End Goals
Published on 2026.01.13 by DeepInfra
LLM API Provider Performance KPIs 101: TTFT, Throughput & End-to-End Goals

Fast, predictable responses turn a clever demo into a dependable product. If you’re building on an LLM API provider like DeepInfra, three performance ideas will carry you surprisingly far: time-to-first-token (TTFT), throughput, and an explicit end-to-end (E2E) goal that blends speed, reliability, and cost into something users actually feel. This beginner-friendly guide explains each KPI in plain language, why it matters, how to think about it with your team, and the practical habits that keep your system fast at scale—without diving into code.

Why performance matters more than you expect

Many teams start with accuracy, model size, and prompt craft. Those matter, but what users remember is whether the interface felt responsive and consistent. A slightly less “clever” sentence is acceptable; a spinner that stalls is not. Performance also shapes your budget. Slow calls often correlate with oversized prompts, unnecessary tool payloads, and retried requests—costs that compound as usage grows.

Performance is not a single number. A useful mental model combines 

(1) how quickly the first token appears,
(2) how steadily tokens arrive afterward,
(3) how many requests you can handle at once, and
(4) how often the whole flow works without flaky errors or manual retries.

That’s where TTFT and throughput come in, wrapped by an end-to-end goal you can explain to non-engineers.

TTFT: the moment something happens

Time-to-first-token (TTFT) is the delay between sending a request and seeing the very first token of the response. It’s the moment the product “comes alive.” Even if a response will take a couple of seconds to complete, an early first token dramatically improves perceived speed.

What influences TTFT:

  • Provider routing and queueing: In multi-tenant environments, brief queue times during bursts are normal. Region placement can add or remove a few hundred milliseconds.
  • Warmth and caching: Providers often keep routes warm and can cache stable, prompt prefixes. Byte-identical system prompts across requests help.
  • Your payload size: Large, repetitive context, embedded images, or verbose tool invocations must be transferred and processed before the model can start.
  • Pre- and post-processing: Safety checks, tokenization, and orchestration steps (your side and the provider’s) all happen before the first token is generated.

The TTFT matters because it sets the tone. If your interface streams results, users start reading immediately, and the entire experience feels snappy—even when the total response time hasn’t changed.

There is no universal truth for a good TTFT, but for conversational or short-form tasks, many teams aim for sub-second p95 (95th percentile). Under half a second feels “instant.” Between 0.5 and 1 second is typically perceived as responsive. Above 1.5–2 seconds begins to feel sluggish unless the interface clearly explains what is happening.

Throughput: how much can you push through the pipe?

Throughput answers two practical questions:

  1. Token throughput: once the first token appears, how quickly do tokens stream afterward? This governs how fast long replies render.
  2. Request throughput: how many complete requests per minute can your system process at your chosen quality settings and concurrency?

Token throughput matters for long-form outputs, report generation, and any case where the user is reading as the answer streams. Request throughput matters for real-world load: if you serialize data fetches, vector searches, and validations on your side, you can bottleneck the system long before the provider’s limits.

What improves throughput:

  • Shorter prompts and answers: Smaller inputs tokenize faster and smaller outputs finish sooner. If a task can be completed in 80 tokens, don’t allow 800.
  • Streaming user interfaces: As tokens arrive steadily, users progress without waiting for the last token.
  • Parallelizing safe steps: Fetch documents or run light preprocessing while the model works, rather than before it starts.
  • Model choice: If a smaller or lower-precision model passes your evaluation for a route, it often delivers higher throughput with negligible quality impact for that task.

What is the End-to-End response time?

This is the wall-clock time from sending your request to having the full answer (last token/byte) on your side.

Two things you’ll feel while using DeepInfra:

  • Time to first token (TTFT): how fast something shows up after you call the OpenAI-compatible endpoint. With streaming enabled, TTFT drives perceived snappiness.
  • Time to last token (TTLT): how long the complete response takes. Capping max_tokens shortens TTLT directly.

What improves your end-to-end time on DeepInfra:

  • Turn on streaming: pass stream: true in the OpenAI-compatible API so tokens arrive as they’re generated; start rendering immediately. 
  • Keep outputs bounded: set a sensible max_tokens so long generations don’t drag out; continue only when needed.
  • Trim the prompt: fewer input tokens means faster encode + quicker first tokens (and cheaper).
  • Pick the right model for the route: smaller/faster or “turbo” variants often cut latency with negligible quality loss for many tasks. (DeepInfra exposes many models behind the same OpenAI-style API, so swapping is easy.)
  • Avoid client-side serialization: fetch documents, vector lookups, and validations in parallel so you don’t bottleneck before the provider ever starts generating.
  • Watch your effective throughput & limits: bursts that exceed your rate limits can add queue delay, stretching end-to-end time; smooth concurrency or backoff.

When end-to-end response time matters most—think conversational UIs and live dashboards—turn on streaming so you get an instant time-to-first-token and progressive rendering. For reports and other long answers, set a sensible max_tokens cap and consider generating content in sections you only stitch together if needed.

If it still feels slow, try a faster DeepInfra model on that route and only step up quality where your evals demand it. Cut down on round-trip by batching or parallelizing lookups and preprocessing inside a single request. Check your logs for throttling or retry patterns; if you’re brushing against limits, smooth your concurrency and send rate. The best part: you can keep your current OpenAI SDK or client—just point it at DeepInfra’s base URL and enable streaming on the routes where responsiveness matters.

Measuring without writing code: what to ask for

Even if you’re not instrumenting code yourself, you can define what you want to see. Ask your team for a small dashboard with the following, broken down by route:

  • TTFT p50 and p95 (median and 95th percentile). This shows both the typical and the tail experience.
  • End-to-end latency p50 and p95. Measured from request send to last token received.
  • Input and output sizes. Approximate input tokens and output tokens per request.
  • Success rate and retries. Separate user-visible failures from automatic retries and timeouts.

With these basics, regressions stand out immediately: a rising TTFT often means region or queueing issues; rising E2E latency with flat token counts suggests orchestration or network issues; rising tokens without latency changes indicates prompt growth that may hit limits later.

What “good” looks like for beginners

Numbers vary by use case, but for chat-style responses with moderate context:

  • TTFT: under 0.5–0.6 s p95 feels great; up to ~1 s is typically fine.
  • E2E latency: 2–3 s p95 for answers capped under a couple of hundred tokens keeps interactions fluid.
  • Success rate: aim for ≥99% excluding user-side cancellations. If you need retries to hit that target, make sure your team is tracking how often and why.

These ranges are not rules; they’re helpful anchors for a first pass.

Common pitfalls—and how to avoid them

Comparing dissimilar requests. A “slow” request that produces a long, 2,000-token report isn’t comparable to a short answer limited to 100 tokens. When discussing performance, group by similar prompt sizes and answer caps. Otherwise, trend lines will mislead you.

Ignoring the tail. Medians rarely tell you when users suffer. If p95 is rising, something is wrong even if the median looks stable.

Letting text bloat silently. Prompts and retrieved context tend to grow over time. Have a weekly check that shows average input size by route and flags sudden jumps.

Over-reliance on retries. Retries improve reliability, but they can double latency and cost if applied broadly. Use them deliberately and track the reason for each retry.

Unlimited answers. Without a cap, some responses will become very long. This creates variable performance and makes it harder to set meaningful expectations.

How this maps to DeepInfra in practice

DeepInfra helps teams move from idea to production fast. It offers a high-performance, OpenAI-compatible API with built-in streaming, so you can plug it into your existing stack and deliver snappier experiences—without rewrites or re-architecture.

Why teams pick DeepInfra:

  • Frictionless adoption. Use the same OpenAI clients (Python/JS) and enable streaming to improve perceived latency (TTFT) and long-answer progress right away.
  • Choice without chaos. Access a large catalog of 100+ models—Llama, Qwen, Mistral, DeepSeek, Gemini, Claude and more—under one roof, and swap models behind the same API as your workloads evolve.
  • Performance-tuned infrastructure. DeepInfra runs on its own inference-optimized hardware in secure US data centers, engineered for low latency, high throughput, and reliability at scale.
  • Enterprise-grade trust. Zero data retention by default plus SOC 2 & ISO 27001 certifications, so you can move from pilot to production without security detours.
  • Two ways to build. Start fast with the OpenAI-compatible API, or go deeper with the native API, webhooks, and advanced features when you’re ready. 

Before you standardize, benchmark live. Artificial Analysis maintains public leaderboards that compare models (tokens/sec, TTFT, quality, context) and API providers (latency, speed, price, and more). Use it to validate model and vendor choices for your specific KPI targets.

Frequently asked question

  1. Should we optimize TTFT or throughput first? 

Start with TTFT. It drives the perception of responsiveness and usually improves with the same tactics that help throughput: lean inputs, stable prompts, and streaming.

  1. Do we always need the biggest model? 

Not necessarily. If a smaller or lower-precision model meets the quality bar for a route, use it there. More compute isn’t always more value, especially for tasks where clarity and speed matter most.

  1. Is streaming always better? 

For interactive tasks, yes. For background jobs that produce long reports, streaming is less relevant to user perception but still helps when you want partial progress visible in logs or dashboards.

  1. How do we avoid runaway costs? 

Constrain output length, keep prompts stable and small, and introduce simple budget thresholds. Visibility prevents surprises.

Conclusion: less in, faster out, everything observed

Great LLM experiences rest on three pillars: a fast first token, a steady flow of tokens, and a clear end-to-end promise that includes reliability and cost. If you keep inputs lean, constrain outputs to what’s truly needed, use streaming, and set explicit goals per route, you’ll deliver noticeable speed without sacrificing quality. 

With an API provider like DeepInfra, you can apply these habits immediately: stabilize your system prompt, trim RAG context, watch TTFT and E2E p95, and right-size your model where it makes sense. Do that, and performance stops being a gamble—it becomes a property of your product.

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